Our commitment to protecting your privacy and maintaining the security of the data you share with the organization is a priority. For transparency and to build trust, this policy details what data is collected, why and how it is protected in all activities. How about learning more about the initiatives?
Browsing data, such as mobile device model, operating system, internet protocol (IP) address, date and time of access, and connection provider
Identification data and health data so that you can be cared by the health professional
For more information, see the App's Privacy Policy
Identification, registration, bank and health data, such as full name, date of birth, nationality, identity document, CPF, gender, full address, telephone, email, marital status, health insurance information, religion, doctor's name, medications in use, among others
In the case of online check-in for examination, you must attach the corresponding medical order, with health information and identification of the responsible professional, such as name, CRM number and signature
Identification data, such as full name, identity document, CPF, full address, date of birth, gender, marital status, email, telephone and health information necessary for the service
Registration, identification data, such as full name, identity document, CPF, copies of ID document, full address, date of birth, gender, marital status, religion, email, telephone, health plan card and its copy, bank information (if applicable) and health information
Identification data, health data and signature of an Informed Consent Form (ICF), to enable the user or third party to be informed about the procedure to be performed
Identification data, such as full name, telephone and email
Identification data, such as full name and email
Identification data, such as name, identity number, telephone and email
Identification data, such as full name, CPF, email, date of birth and address
Contact, registration and health data:
In addition to these purposes, it is also possible to process your data to comply with legal or regulatory obligations, defend the organization's interests in lawsuits and respond to official letters and complaints registered with the International Patient Center and supervisory bodies
When data is collected from minors, the treatment also serves the best interest of the child and/or adolescent
Einstein may transfer and maintain your data in an environment outside the country, where data protection laws may differ from those in Brazil. However, we always seek the same degree of security and compliance as with this Privacy Policy
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Just as the organization is dedicated to providing the best treatment and care to patients, it puts equal effort into caring for their information
For this purpose, Einstein uses the best protection techniques to prevent loss, misuse, unauthorized access and misappropriation of personal data
In addition, the data are kept for a period necessary to achieve the informed purposes and in accordance with the legal deadlines
Caution: unfortunately, there are some risks, especially when it comes to data circulation on an open internet network. Therefore, the recommendation is that you use appropriate security measures to navigate Einstein's platforms, such as not sharing passwords with third parties and avoiding public wi-fi networks
As owner of your data, the LGPD grants you several rights:
Confirm the existence of processing and know what data is processed
Receive clear and facilitated information about the data treatment
Correct incomplete, inaccurate or outdated data
Anonymize, block or delete unnecessary, excessive or processed data in violation of the proposed purpose and legislation
Ask for the portability of your data to other companies, as long as this does not violate Einstein's intellectual property or trade secrets
Know who your data is shared with
Understand exclusively automated decisions and, if necessary, ask for explanations of the criteria used (observing trade and industrial secrets)
Have the possibility not to provide your consent, when applicable, and know any consequences of the refusal
Request the revocation of consent and the deletion of the data processed by virtue of this consent, except in the event of a legal or regulatory obligation that prevents the deletion
Count on a team always ready to help. If you wish to exercise your rights as a data owner, or if you have questions, please contact us by email: dpo@einstein.br
All commitment and dedication to fulfilling your requests as quickly as possible
In order to maintain the quality of the services provided, this policy may be changed whenever necessary. Any substantial change is always informed
